How do I watch a service online?
Open Watch in the menu. The big player shows our newest uploads automatically. Tap Subscribe on YouTube and you'll get a notification the moment we go live.
How to
Nobody should need a tech degree to serve
Short, plain answers for everyone — members, volunteers, ministry heads and admins.
Everyone
Guides for everyone
How do I join children's church or bible study on Zoom?
Open Join Live. Every meeting shows the link, the meeting code, the passcode and a phone number to call in. Tap Join now, or Copy link to send it to somebody else.
How do I give?
Open Give. Pick an amount, pick a fund, choose one time or recurring, then enter your name and email. Your receipt appears on the screen immediately — print it or download it for your taxes.
How do I put my testimony on the wall?
Open Miracles, scroll to the form at the bottom, tell your story and submit. A leader reviews it, then it goes live on the wall.
Volunteers & members
Guides for volunteers & members
How do I create an account?
Tap Sign in, then Create account. Use your email and a password, or continue with Google. You'll land in the portal.
How do I join a ministry?
In the portal, open Ministries and tap Join on the department you serve in. The ministry head sees you right away and can make you a sub-admin.
How do I use the chats?
Each ministry has two chats. The group chat is for announcements and everyday talk. The fellowship chat lets you post a question anonymously so people can workshop an answer with you.
How do I find set lists and practice tracks?
Worship & Arts members open Worship in the portal. The Practice Studio plays the current set in order or lets you click one song. If you bring your own stereo track, choose no-vocals or vocal-only and press Build and play mix.
Leaders & admins
Guides for leaders & admins
How do I post a Zoom link for a meeting?
Portal → Meetings → New meeting. Paste the join link, meeting code, passcode and dial-in. Choose recurring for weekly meetings or one-time for a single session. It appears on Join Live instantly.
How do I edit a page on the website?
Portal → Website Editor. Pick the page, edit the words, watch the live preview beside the form, then Publish. No rebuilding, no cost, no waiting.
How can my ministry update the site by email?
Portal → Email Updates shows your ministry's template. Fill in the template, send it, and the update lands in the approval queue. Once approved, it publishes to the news feed.
How do I approve what gets posted?
Portal → Approvals shows every submitted testimony, news post and emailed update. Approve or reject with one tap. Nothing reaches the public site until you approve it.
How do pastors handle prayer requests?
Portal → Prayer Requests shows every request from the homepage. Pastors can mark the status, assign a person, add internal notes, write a pastoral response and record that they are praying.
How do pastors plan giving allocations?
Portal → Giving shows totals by fund. Admins can enter a planning amount, divide it across ministries or causes, then add a new fund, ministry or event from the same page.
How do I turn on 2-factor for admins?
Portal → Admin Console → Security. Switch on the 2-step requirement and admins are prompted to confirm a code from their email at the next sign-in.
Printable
Print this page for the volunteer binder — all guide answers expand automatically on paper.